Got a hole, rip, break, or otherwise need a repair on your clothes? I can fix it! I offer a repair artist service by post, with a focus on visible mends. To get your item to me for repair please:
1. Purchase this deposit of £5
2. Fill out the form on this page
3. Package up your item(s)
4. Ensure a copy of your name, address, contact phone number & description of repairs are put into the bag/parcel
5. After receiving this form submission, I will contact you with the address for postage
Please note: the address provided is solely intended for postal service use and not for drop-off services.
Please ensure that any packages or deliveries are sent through regular mail carriers and refrain from using this address as a drop-off location. Your co-operation is greatly appreciated.
I will always endeavour to reuse packaging where possible. Once your garment is received I aim for a 4 week turnaround. Please contact me in advance if you need a quicker turnaround via hello@charlottevinsen.com
Please insure your parcel correctly depending on the value of your garments contained. I do not take responsibility for loss of packages. Upon return shipping I will always confirm the insurance value amount you wish for you parcel. The £5 deposit will be taken off your total bill, & payment is due before I return post your item to you.
Please note: this is only for items in need of repair ie, jeans crotch repairs, new zips, elbow patching, seam repairs, holey knits